Terms of service

  • AHMED ESSENTIALS Terms of Service Effective Date: May 11, 2025


    OVERVIEW

    These Terms of Service govern your access to and use of the Ahmed Essentials online store and all purchases made through it. By visiting our store or placing an order, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of these terms, please do not use our store.


    1. GENERAL CONDITIONS

    1.1 Acceptance of Terms By accessing or using Ahmed Essentials, you agree to be bound by these Terms of Service and all applicable laws and regulations. These terms apply to all visitors, customers, and users of our store.

    1.2 Updates to Terms Ahmed Essentials reserves the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Continued use of our store after any updates constitutes your acceptance of the revised terms.

    1.3 Store Availability We reserve the right to refuse service to anyone, for any reason, at any time. We also reserve the right to temporarily or permanently discontinue our store without prior notice.


    2. ELIGIBILITY

    2.1 Age Requirement You must be at least 18 years of age to make a purchase from Ahmed Essentials. By using our store, you confirm that you are at least 18 years old or are accessing the store under the supervision of a parent or guardian.

    2.2 Account Responsibility If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account. Please notify us immediately at mr.workplace@gmail.com if you suspect any unauthorised use of your account.


    3. PRODUCTS & SERVICES

    3.1 Product Descriptions Ahmed Essentials makes every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colours, or other content are completely accurate. Slight variations may occur.

    3.2 Product Availability All products are subject to availability. We reserve the right to limit the quantities of any product and to discontinue any product at any time without notice.

    3.3 Pricing All prices are listed in Pakistani Rupees (PKR) unless stated otherwise. Ahmed Essentials reserves the right to change product prices at any time without prior notice. In case of a pricing error, we will contact you before processing your order and offer you the option to confirm or cancel.

    3.4 Order Confirmation Placing an order on Ahmed Essentials does not guarantee acceptance. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, incorrect pricing, or product unavailability. You will be notified and refunded in full if your order is cancelled by us.


    4. SHIPPING & DELIVERY

    4.1 Free Shipping Ahmed Essentials offers FREE shipping on all orders across Pakistan — no minimum order value required. This applies to all cities, towns, and areas throughout the country.

    4.2 Dispatch Time Orders are typically dispatched within 1–2 business days of order confirmation.

    4.3 Estimated Delivery Time Estimated delivery is 3–7 business days depending on your location within Pakistan.

    4.4 Tracking A tracking number will be shared with you via email once your order has been dispatched.

    4.5 Delivery Delays Ahmed Essentials is not responsible for delays caused by courier services, natural disasters, public holidays, or any other circumstances beyond our control. We will do our best to keep you informed in case of any significant delay.

    4.6 Failed Deliveries If a delivery attempt fails due to an incorrect address or unavailability of the customer, re-delivery charges may apply. Ahmed Essentials is not responsible for orders lost due to incorrect shipping information provided by the customer.


    5. PAYMENTS

    5.1 Accepted Payment Methods We accept all major payment methods available through our payment gateway including credit cards, debit cards, and other supported options.

    5.2 Payment Security All payments are processed through a secure, encrypted payment gateway. Ahmed Essentials does not store or have access to your payment card details.

    5.3 Cash on Delivery If Cash on Delivery (COD) is available in your area, it will be displayed as an option at checkout.

    5.4 Failed Payments In the event of a failed payment, your order will not be processed. Please ensure that your payment details are correct before placing an order. Contact us at mr.workplace@gmail.com if you experience any payment issues.


    6. RETURNS & REFUNDS

    6.1 Return Window Ahmed Essentials accepts return requests within 5 days of the delivery date, provided the item is unused and in its original packaging.

    6.2 Return Shipping All return shipping costs are the sole responsibility of the customer. Ahmed Essentials does not cover return shipping charges except in cases where the item received was defective, damaged, or incorrect due to our error.

    6.3 Refund Processing Approved refunds will be processed within 5–10 business days to your original payment method.

    6.4 Non-Returnable Items Certain items are not eligible for return including final sale items, perishable goods, used or altered products, and personal care items. Please refer to our full Return & Refund Policy for complete details.


    7. INTELLECTUAL PROPERTY

    7.1 Ownership All content on Ahmed Essentials — including but not limited to logos, brand name, product images, descriptions, graphics, and website design — is the exclusive intellectual property of Ahmed Essentials. All rights are reserved.

    7.2 Prohibited Use You may not reproduce, duplicate, copy, sell, resell, or exploit any content from our store without express written permission from Ahmed Essentials. Unauthorised use of our content may result in legal action.


    8. PROHIBITED ACTIVITIES

    By using our store, you agree NOT to:

    • Use our store for any unlawful or fraudulent purpose.
    • Place false or fraudulent orders.
    • Attempt to hack, damage, or gain unauthorised access to our store or its systems.
    • Upload or transmit viruses or any other harmful code.
    • Collect or harvest any personal information of other users.
    • Use our store to send unsolicited communications or spam.
    • Impersonate Ahmed Essentials or any of its representatives.

    Any violation of these terms may result in immediate termination of your access to our store and legal action where appropriate.


    9. LIMITATION OF LIABILITY

    9.1 No Warranties Ahmed Essentials provides our store and products on an "as is" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our store or products.

    9.2 Liability Cap To the fullest extent permitted by law, Ahmed Essentials shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our store or products. Our total liability shall not exceed the amount you paid for the specific order giving rise to the claim.

    9.3 Indemnification You agree to indemnify and hold harmless Ahmed Essentials and its representatives from any claims, damages, losses, or expenses arising from your violation of these Terms of Service.


    10. PRIVACY

    Your use of Ahmed Essentials is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices regarding your personal information.


    11. GOVERNING LAW

    These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or relating to these terms or your use of our store shall be subject to the exclusive jurisdiction of the courts of Pakistan.


    12. DISPUTE RESOLUTION

    In the event of any dispute or claim arising from these Terms of Service, we encourage you to first contact us directly at mr.workplace@gmail.com so that we may attempt to resolve the matter amicably. If the dispute cannot be resolved informally, it shall be referred to the appropriate courts in Pakistan.


    13. SEVERABILITY

    If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.


    14. ENTIRE AGREEMENT

    These Terms of Service, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Ahmed Essentials regarding your use of our store and supersede all prior agreements or understandings.


    15. CONTACT US

    If you have any questions or concerns regarding these Terms of Service, please contact us:


    Ahmed Essentials | All Rights Reserved | May 2025 Free Shipping All Over Pakistan Contact: mr.workplace@gmail.com

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